The people you meet are the people who build
Your proposal names the engineers who will do the work, and you meet them before you sign. A key-person clause means nobody is swapped without your written consent.
Contracts & security
This page is for your lawyer, your security lead and your procurement team. Everything on it is a term we put in the contract, not a promise on a website.
Why a small team abroad is a safe choice
Your proposal names the engineers who will do the work, and you meet them before you sign. A key-person clause means nobody is swapped without your written consent.
Code, cloud, app-store and domain accounts are in your name, and we work inside them from day one. The contract assigns the IP to you in the present tense ("hereby assigns"), so there is no later transfer to wait for. Portuguese law (Decree-Law 252/94) also treats commissioned software as the client's by default. lawyer to confirm DL 252/94
You pay per milestone, for work you have seen running. Everything lives in your accounts, and every milestone ends with a written handover: architecture notes and runbooks your next engineer can follow without us.
A second engineer reviews every change before it merges, and code written with AI tools is read line by line (our AI-use policy). Paths that touch money and data have automated tests. A written 90-day warranty covers defects in our work.
Ownership
The team
Your proposal names the people on your project, from the team on our About page, and you meet them before you sign. A key-person clause means none of them is replaced without your written consent. If someone has to leave, you approve who takes over.
No part of the work is subcontracted without your written consent. Where your bank or regulator requires background checks for people with production access, we agree them in the contract.
Warranty
For 90 days after each release, we fix defects in our own work free of charge: anything that doesn't do what the agreed specification says it should.
New features, changes of scope and outages at third-party providers are not defects. We quote those separately, or cover them under monthly care.
To make a claim, write to info@jobsdone.pro or raise it in the shared tracker. We reply within one working day, and problems in production come first.
Security pack
AI use
We use AI coding assistants, and an engineer designs every change, reviews every line the tool produced and is accountable for it. Your code and data never go to tools that train on them. If your contract restricts AI tools, we work within it, and we tell you where AI was used.
Regulated clients
An annex to our contract that maps our terms to the rules your bank or regulator checks, so the supplier questions in their review have a written answer.
Audit and data access for you and the FCA, no subcontracting without your written consent, termination with immediate effect where the rules require it, and a written exit plan.
Where the service runs and your data is kept, help during ICT incidents, audit and inspection rights, and an exit with a transition period.
Background checks for people with production access, the right to audit, source code in your name from day one, and an agreed choice of law for a supplier outside the US.
The company
Everything procurement checks, in one place.
Questions
Yes. Send it over and we review it. If it covers the terms on this page, we sign your paper; if your lawyer wants different wording for the same protections, we discuss it. If you have no contract of your own, we send ours.
default governing law and the alternatives we accept
You do, from the first commit. We work in your repository and your accounts, and the contract assigns the IP to you in the present tense, not at some later date.
The engineers named in the proposal, and you meet them before you sign. A key-person clause means nobody is swapped without your written consent.
We work on Lisbon time, which is the same clock as London: Mon–Fri, 08:00–18:00 UK time. That leaves about four working hours a day in common with the US East Coast. You get a demo of working software every week and a short written update every working day.
A master services agreement with a statement of work for each project, or your own paper if you prefer. A mutual NDA before we see anything, and a GDPR data processing agreement. US clients get a W-8BEN-E from us. Which law governs the contract is answered on Contracts & security.
The fixed-price first step is paid upfront. Builds are billed by milestone, after you have seen the work running. Monthly care, if you want it, is billed at the start of each month. We invoice in euros, pounds or dollars.
Free 30-minute call
You talk to an engineer who would work on it, not a salesperson. You leave the call knowing what it would take and what the first step costs, or we tell you that you don't need us.